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COMMON INQUIRIES

In case you were wondering

WHAT IS YOUR CANCELLATION POLICY?

All cancellations must be notified via email. If you cancel your holiday more than 6 weeks before it is due to start, then 50% of the full payment will be returned to you. If you cancel less than 6 weeks before the holiday, then the full balance remains due and is not refundable

ARE PETS ALLOWED?

Yes, we have dog beds in the garage for house dogs and kennels for working dogs. But a strict house rule is that dogs are not allowed in bedrooms or on our furniture. We love dogs but ask you to be a responsible pet owner for the sake of the house hygiene and our future guests.  

CHECK IN AND CHECK OUT

Check-out is by 10am and check-in is after 4pm. Flexibility is dependant on the house schedule

DOES THE HOUSE HAVE A COOK?

There are various options for your stay.

  1. This is a fully equipped self-catering house with a modern kitchen.

  2. We can put you in touch with trusted artisanal chefs who can cater for your whole stay, a meal, or simply a dish here and there.

IS THIS HOME SAFE FOR BABIES AND CHILDREN?

Guests are responsible for the safety and security of their children at all times. Of particular importance:

  • We are in close proximity to the River Beauly, please take extra care and make sure children are never unsupervised near the river.

  • The house has a spiral steel staircase where extra care should be taken. We would recommend younger children use bedrooms that do not require this staircase.

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